Pricing
RealTime7 retail software solutions are offered in a license adjusted residual support pricing format. Each product license is offered in accordance with a periodically adjusted price list, which is standardized and discounted for volume.
When purchasing any software product through RealTime7, license pricing is quoted as per the current price list.
During an implementation, in addition to licensing - hardware, setup, and training charges may apply. Customers can expect from RealTime7 a complete and reliable quote including all implementation pricing to successfully Go Live without hidden charges.
After implementation completes, annual residual support payments are required in order to get access to ongoing product support and maintenance.
Residual support payments are made on an annualized basis. Pricing for residual support depends on the required level of support priority. The two available support priorities are:
- Gold (24/7/365)
- Silver (Business hours EST)
A percentage of the net implementation license charge adjusted for current license pricing constitutes the annualized support payment. The cost of support on an ongoing basis and the formula for calculating the annualized support and the payment terms will be clearly defined in a schedule of the Customer License Agreement.
For further information, please contact us. |
